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Post by tank on Dec 23, 2008 17:13:37 GMT -5
I ordered yesterday. I got a 1 1/2 "cloth covered one, I can't wait for it to get here. Thanks for all the pics. I really wanted a similar one to what your Dex is wearing but decided the nylon 2 tone one is for next time, and Lucy really needs a skull print collar this time
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Post by tank on Jan 8, 2009 14:35:18 GMT -5
Eh, I'm kinda bummed that I made an order on 12/22 and it was a special order and she still hasn't gotten back to me if she even got my order.
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Post by lpyrbby on Jan 8, 2009 14:39:47 GMT -5
Has your card been charged? Have you possibly overlooked her email in your spam folder? I ordered mine on Christmas Eve and she got back to me either on the 26th or 27th. You also should have gotten a confirmation email that the order was received after going through the checkout.
Email her again and keep an eye on your spam folder!
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Post by RealPitBull on Jan 8, 2009 15:38:04 GMT -5
Yeah, ditto the above. You should have at least received confirmation by now. I'd double check with her.
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Post by maryellen on Jan 8, 2009 17:01:55 GMT -5
ditto, check with her, she might not have seen it, i know she has been really busy, email her at dogchic@gmail.com
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Post by maryellen on Jan 8, 2009 17:02:43 GMT -5
and it normally takes 2 weeks to get a collar if she is super busy
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Post by tank on Jan 8, 2009 18:00:44 GMT -5
I sent her an email yesterday morning to see if she had even gotten my order, no response yet. I didn't order with a card, I used a gift certificate that my mom had gotten Lucy for Christmas, so there is no way I can trace it. Thanks for her email address Maryellen. I'm really feeling disappointed right now. I understand it takes a bit to make them and ship, that I understand, but to just not even get back to me is bad business.
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Post by maryellen on Jan 9, 2009 7:50:53 GMT -5
sometimes she doesnt get back to me right away, she is the only one who makes the collars, she has no help .. she will probably get back to you today. have you checked your spam folder in your email to see if her email wound up there? i have been dealing with her for 2 years, and sometimes it takes her a few days to get back to me, but to me that is not bad business.
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Post by maryellen on Jan 9, 2009 10:17:03 GMT -5
check your emails tank, she said she emailed you..
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Post by tank on Jan 12, 2009 0:10:56 GMT -5
I said it was bad business because it was 3 weeks that she hadn't gotten back to me. She finally talked to me, and said to check my junk mail folder, which I do everyday anyway, and nothing, maybe my email address was wrong or something, giving her the benefit of the doubt. But anyway hopefully Lucy will get her collar in the next few weeks, yay!
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